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Claims•6 min read•March 24, 2026

Roadside Assistance: The Critical Add-on for Highway Trips

Flat tires, engine breakdowns, or empty tanks. Learn how RSA covers towing, repair support, and emergency transit.

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Prakhar PatilMotor Claims Expert

Getting stranded on a remote highway due to a flat tire, engine breakdown, dead battery, or empty fuel tank is a stressful experience. Roadside Assistance (RSA) is a highly valuable add-on cover for comprehensive motor insurance that provides round-the-clock emergency support, ensuring you are never left helpless on the road.

1. Services Included in RSA

RSA covers a wide range of emergency services. These include towing the vehicle to the nearest authorized workshop, jump-starting a dead battery, changing a flat tire using your spare, delivering emergency fuel (up to 5 liters), and retrieving keys locked inside the car. Some premium RSA add-ons also cover hotel accommodation or taxi support for passengers if the car cannot be repaired on the spot.

2. Impact on No Claim Bonus (NCB)

A key benefit of using Roadside Assistance services is that they do not constitute an official insurance claim. If your car breaks down, you call the RSA helpline for a tow or battery jump-start, your accumulated No Claim Bonus (NCB) discount remains entirely unaffected. It is a service benefit, not an insurance payout, making it highly cost-effective.

  • check_circleRSA provides peace of mind for highway travelers, night drivers, and senior citizens.
  • check_circleUsing RSA services does not impact your accumulated No Claim Bonus discount.
  • check_circleCheck the distance limits in your policy, as standard towing coverage is usually capped at 50 km.
  • check_circleSave the dedicated RSA emergency helpline number in your phone contacts.

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